Shipping

• Free shipping on all US orders
• Delivery time: 3–7 business days

Yes returns are accepted within 30 days for eligible items. Custom or engraved items may be non-returnable check the product page for exceptions.

• 30-day return/exchange window
• Need help? Contact info@articchrome.com

We understand that plans change. If your order has not entered our processing or shipping queue, we can usually cancel it. Contact us with your order number and request as soon as possible, ideally within2 hours of placing the order.

If the order has already been shipped, cancellation is no longer possible; you may return the item following our Returns Policy once you receive it.

Refunds are processed to the original payment method after inspection, typically within 10 business days after we receive the return.

All shipping, duties and taxes are included, you pay nothing on delivery.

Yes. We offer a lifetime guarantee against manufacturing and workmanship defects for the original purchaser.

This guarantee does not cover normal wear and tear, damage caused by misuse or accidents, loss, theft, or deterioration of plated finishes. To make a claim, email us with your order number and photos; we’ll send return instructions and handle repair, replacement, or refund after inspection.

Materials are listed on each product page (e.g., 925 silver, 18k gold, moissanite).

High-value gems include certification.

Yes, we photograph real pieces; minor colour/shine variations may occur by screen.

Yes, all our pieces are waterproof.

Our pieces are waterproof and designed to resist perfume, sweat and water exposure.

Simply wipe gently with a soft cloth and avoid harsh chemicals or abrasive cleaners to preserve the finish.